Contact
Talk to us
Whether it is a question about which support to choose or a verification result that looks wrong, a person reads every message. We usually reply within two working days.
Where to send it
What to tell us
One inbox for everything — product questions, authenticity queries and trade enquiries. A person reads each one, usually within two working days.
Authenticity queries
A verification result you did not expect, or a code that will not check. Include the code and a photo of the packaging and label.
Product and fitting questions
Which support suits your situation, how to position it, and how to care for it. Tell us what you are trying to relieve and we will say if we think a product is wrong for you.
Distribution and wholesale
Carrying the Vitella range in your market. The enquiry form on the distributors page captures what we need and reaches us fastest.
Distribution enquiries
Think you have a counterfeit?
Use the counterfeit report form — it captures the details we need to trace where the stock came from.
Report a counterfeitSend a message